Services
AI Workforce Training & Workshops
“Give Your Team a Digital Summer Intern”
The labor shortage on the island isn’t going away. We train your existing team to use Generative AI tools safely and effectively, effectively adding an extra pair of hands to your roster without the payroll overhead. We focus on practical, daily applications that save hours immediately.
What We Cover:
The “Admin Assistant” Module: How to use tools like ChatGPT to instantly draft guest emails, supplier updates, and social media captions that sound authentically like you.
Operational Efficiency: Teaching your managers how to summarize long documents, regulatory updates, or supplier contracts in seconds.
Safe & Ethical AI: Best practices for data privacy—teaching your staff how to use AI without feeding it your confidential guest lists, future harvest data, or signature recipes.
Custom “Cheat Sheets”: We leave your team with physical and digital prompt guides tailored to your specific industry (Hospitality, Viticulture, or Retail).
Strategic Business Consulting
“The Operational Audit & Roadmap”
You don’t need more software subscriptions; you need a plan. Many Waiheke businesses are running on manual processes that are fragile—especially when the ferry is cancelled or key staff get sick. We review your current operations and build a roadmap to resilience.
Our Process:
The “Time Vampire” Audit: We spend time on-site to identify where your team is wasting the most time on repetitive, low-value tasks.
Tech Stack Review: We analyze the tools you already use (Xero, Preno, POSbiz, WineDirect, etc.) to see if they can “talk” to each other better.
The “Burnout Reduction” Plan: We deliver a clear, jargon-free report outlining exactly where AI can smooth out your seasonal peaks and how much money/time you will save.
Vendor Selection: If you need a specific tool, we act as your neutral advisor to help you choose the right one, ensuring it integrates with your existing systems.
Implementation & Automation
“You approve the plan; we flip the switch.”
After a Consulting session, 90% of clients will say: “This roadmap looks great, but I am too busy running the business to actually set this up.”
Connecting the Dots: We set up the API connections (e.g., connecting your website forms to your CRM automatically).
The “24/7 Concierge” Setup: We configure and install the guest-facing chatbot to answer FAQs about ferry times and booking availability.
Workflow Automation: We build the connections that move data from your POS to your Xero account without human data entry. (We handle the subscription setup, so you don’t have to learn another tool).
Testing & Handoff: We ensure it works during a busy Friday night service before we hand it over.
